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Episode 28: Why Is Delivery the Most Overlooked Cost in Software Procurement?
11/12/2026
Revealing the most overlooked dimension in enterprise software evaluation: delivery. A crack-and-fault visual contrast between "the signing highlight" and "the chaotic reality of delivery" exposes three delivery traps — data cleansing, system integration, and user training. The product is only a tool; reliable delivery is the essential bridge that carries a digitalization project from paper promises to real business value.
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