Pricing & Billing

Final cost depends on product mix, users, implementation scope and integrations. Instead of fixed prices, we publish what is charged — so you know what to expect before talking to us.

R&D / delivery line

AceProject (includes AceTimesheet) and industry editions

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Hours capture line

AceTimesheet (R&D/office) · eTimecard (shop-floor)

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Bundles & add-ons

Multi-product bundles and add-on terms

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How pricing works

We do not publish fixed prices: final cost depends on product mix, users, implementation scope and integrations. The dimensions below help you understand what is charged before you talk to us.

Software Platform Fee

SaaS: no fee

Two delivery models — SaaS has no platform fee:

SaaS

Pay by user, no extra platform fee — ready out of the box

On-premise

One-time purchase, deploy on your own server / intranet, perpetual

User Licenses

Tiered

By enabled account count; different logic for SaaS vs on-premise:

SaaS subscription

Per user / per year — under ¥1 / user / day amortized; tiered pricing

On-premise perpetual

One-time purchase, lifetime use; add-on terms available later

Enterprise unlimited

Unlimited user option available for very large accounts

Implementation & Training

Optional

Delivery + user training bundled — on-site or remote:

On-site

Person-day based: discovery, configuration, migration, go-live + training (incl. travel)

Remote

Video / remote assistance — lower cost, better for teams with strong IT

Data Integrations

Flexible

Split into paid and free:

Paid

Custom built to connect internal systems — attendance / ERP / finance / etc.

Free

Dozens of built-in interfaces open by default, plus pre-built connectors to major third-party systems

See built-in APIs & integrations →

Post-launch Support

First year free

Included first year; renewable from year 2 (not mandatory):

Renewal coverage

Version upgrades, routine consultation, configuration assistance, training, report customization

No-renewal guarantee

If you choose not to renew, we still support defects caused by our software — no refused service

Custom Development

Project-based

Beyond standard features — optimize or build new capabilities for your scenario:

When needed

Standard product doesn't fit your exact process: workflow tuning, new reports, new modules

How billed

Person-day estimate, staged delivery, deliverables owned by customer

Item	SaaS annual	On-premise
Payment	Annual subscription	One-time license
Deployment	Cloud, out of the box	Customer-owned server / intranet
Upgrades	Automatic, zero ops	Released with annual maintenance
Best for	Fast rollout, limited IT resources	Data-sovereignty requirements (IPO / compliance)

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