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Episode 20: One Client Sentence Sinks a Million-Dollar Project: Why Should I Trust Your Excel Data?

2026/9/21

Old A's company always followed a "save wherever possible" principle and never used a professional timesheet system. Then bad news arrived: a major client decided to suspend the project due to performance issues. But the custom secondary development had already been delivered—just not yet tested and accepted. The client refused to settle per contract and demanded real development workload data. Old A quickly opened the Excel timesheet, only to find no review, no control, arbitrary entries, and more than half the data missing. The client sneered: "That's it? Even data we fill in ourselves would be more credible." The settlement failed, and a million-dollar contract went down the drain.